Everything you need to sell promotional products.

How Customer Focus Software works for your industry


    Promotional Product Distributors


    Promotional Product Suppliers


    Print Brokers
    / Managers


Everything you need to sell promotional products

As a distributor, it's not so much 'what' you sell, but 'why' you sell it. Connecting with your customers starts with a website that is unique to you - no cookie cutter sites here!

Our 'Ultimate' upgrade adds CRM, order processing, and reporting; bringing all of your key business processes into one system helps to reduce admin time.

For larger distributors, our 'Enterprise' solution delivers full warehousing/dispatch, accounting, marketing and reporting. We also offer both standard and enterprise level company stores.

View More Info


The smarter way to increase your market share

To grow your supplier business, you need to win more repeat orders, attract new customers, and/or reduce operating costs. Customer Focus is able to help with all three!

Adding your product data to our system makes it available to 1,000s of committed distributors. We only want the best suppliers, delivering choice without confusion.

Our Enterprise business management solution is used by leading suppliers all over the world to streamline operations, and improve communication. It's available with an integrated web store so you can effectively market your services online.

View More Info


Sell signs online with our HTML5 designer and checkout

How would you like to receive a sign order, complete with payment and print-ready artwork, without any effort on your part? That's the power of SignStore from Customer Focus.

With our online designer, your customers can customize their sign by uploading artwork, customizing a template, or designing their own sign from scratch. When they checkout, you'll receive a vector graphic, and can go straight to print.

With SignStore you get both the designer and a website complete with popular sign materials and sizes. You can completely customize this to your requirements, or, if you prefer, you can just add the online designer to your current site.



End to end business management with optional web2print

Customer Focus Enterprise software was developed in collaboration with leading print brokers and managers.

It helps you place the customer at the centre of your business, making it easier and faster to respond to quote requests, and enhancing the workflow for stock management and reporting.

It's available with a powerful web to print solution which drops both the order details, remittance advice and print ready artwork straight into your job management centre for processing.

View More Info


Our customers mean the world to us

You really do. Our success as a company is entirely dependent on your success, and we never get complacent.

Orange Promotions

Orange Promotions

Besides the loads of extras included, my web guys were impressed with the Search Engine Optimisation possibilities. To get the system up and running was easy and workability was smooth. I would recommend Customer Focus.



We were looking for one system to handle all of our key business processes and reduce response times to customers. Customer Focus Enterprise was the only software that fulfilled all of our requirements.

Thinkprint European Solutions

Thinkprint European Solutions

Customer Focus puts us in touch with key distributors and helps to bring in new business. It offers a great return on investment.


We've got your back

Since 2003, Customer Focus Software for promotional products and sign makers has made it our mission to give small businesses the tools you need to compete for big business.

But we know it's not enough to just have the tools; you have to know how to use them. We offer free telephone support and educational webinars to help you succeed, and our blog provides entertaining and informative articles for all customers, written by industry experts.

Martin Varley, CEO of Customer Focus

The year ahead: 2017

It’s that time of year again as Martin Varley, CEO of Customer Focus, shares his take on the year ahead, and we look back at how his 2016 predictions fared.


PPExpo 2017

PPExpo 2017: Still the biggest, always the best

Everything you need to know about the biggest trade show in the promotional products industry.


7 top tips for a successful trade show follow-up campaign

With all the planning and the organising of exhibiting at a trade show, not to mention the big day itself, it's tempting to think that the hard work is over when the doors close on the final day. But you'll need to keep that momentum going to bring business in from all those leads you've worked so hard to generate.